Privacy Policy
Your trust matters to us. This policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
Effective August 1, 2026 • Last updated August 1, 2026
PLAIN-LANGUAGE SUMMARY
We collect only the information reasonably needed to answer inquiries, request or manage appointments, provide salon services, communicate with you, operate our website, and protect our business. We do not sell your personal information.
Overview
This Privacy Policy describes how Hair In Shape Threading Studio (“Hair In Shape,” “we,” “us,” or “our”) handles personal information collected through hairinshape.com, our appointment and contact forms, telephone calls, text or WhatsApp messages, email, social-media interactions, and in-person salon communications.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this policy. This policy does not apply to third-party websites or platforms that maintain their own privacy policies.
Information we collect
Information you provide directly
Depending on how you interact with us, we may collect:
- Name and contact information, such as email address and phone number.
- Appointment details, including requested service, preferred date, preferred time, and additional notes.
- Messages, questions, feedback, reviews, or other information you choose to submit.
- Information needed to provide a requested salon or beauty service.
- Marketing preferences when you voluntarily subscribe to promotions or updates.
- Transaction or payment-related information when you purchase a service or product. Payment-card details may be processed directly by a third-party payment provider rather than stored by us.
Information collected automatically
When you visit our website, our website platform, hosting provider, security tools, analytics services, or similar technologies may automatically collect:
- Internet Protocol (IP) address and approximate location derived from it.
- Browser type, device type, operating system, and language settings.
- Pages viewed, links clicked, referring page, visit date and time, and general interaction information.
- Cookie identifiers and information used to maintain site functionality, preferences, security, and performance.
How we use information
We may use personal information to:
- Respond to inquiries and communicate with you.
- Review, schedule, confirm, reschedule, or follow up regarding appointments.
- Provide salon services, customer care, and requested information.
- Process transactions and maintain appropriate business records.
- Send promotions or updates when you have opted in, subject to your right to unsubscribe.
- Operate, maintain, personalize, analyze, and improve our website and services.
- Detect spam, fraud, misuse, security incidents, or technical problems.
- Comply with applicable law, legal process, tax, accounting, insurance, and recordkeeping obligations.
- Establish, exercise, or defend legal claims and protect the rights, safety, and property of our clients, staff, and business.
Cookies and analytics
Cookies are small files placed on a browser or device. Our website may use necessary cookies for core functions and security, preference cookies, performance cookies, and analytics technologies that help us understand how visitors use the site.
You can control many cookies through your browser settings and, when available, through our website’s cookie-consent tool. Blocking certain cookies may affect website functionality. Our site may not respond to every browser “Do Not Track” setting because there is not one universally adopted standard. We do not sell personal information, and where applicable we process recognized opt-out preference signals, such as Global Privacy Control, consistently with applicable law and our data practices.
How information is shared
We do not sell your personal information. We may disclose information only as reasonably necessary in the following situations:
- Service providers: Website hosting, form processing, appointment tools, email, communications, analytics, security, IT support, payment processing, accounting, or other vendors that perform services for us.
- At your direction: When you ask us to share information or intentionally interact with a third-party platform.
- Legal and safety purposes: When reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, prevent fraud, or enforce agreements.
- Business transactions: In connection with a potential or completed merger, financing, sale, transfer, reorganization, or similar business event, subject to appropriate safeguards.
We do not knowingly share personal information for cross-context behavioral advertising. Should our practices materially change, we will update this policy and provide any legally required choices.
Retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining appointment and business records, resolving disputes, protecting against fraud, and meeting legal, accounting, tax, insurance, or compliance obligations. Retention periods vary by the type of information and the reason it was collected.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, internet transmission, or storage system can be guaranteed to be completely secure. Please do not submit highly sensitive information through a general website form or ordinary email.
Your choices and privacy rights
Communication choices
- You may unsubscribe from marketing emails by using the unsubscribe option in the message or contacting us.
- You may ask us to stop promotional text messages by replying STOP, where available, or contacting us.
- Appointment, transaction, and service-related communications may still be sent when necessary.
California privacy rights
California residents may have rights under applicable privacy laws, depending on the law and whether it applies to our business and the information at issue. These may include the right to request access to or information about personal information, correction of inaccurate information, deletion, and information about disclosures. Applicable law may provide exceptions, and we may need to verify your identity before completing a request.
We will not unlawfully discriminate against you for exercising an applicable privacy right. An authorized agent may submit a request when permitted by law, but we may require proof of authorization and identity verification.
To submit a privacy request, email info@hairinshape.com or call (310) 577-9767. Please write “Privacy Request” in the email subject line and describe your request with enough detail for us to respond.
Third-party services and links
Our website may link to or integrate with third-party services such as online maps, social-media platforms, WhatsApp, appointment tools, analytics services, payment processors, or embedded content. Those third parties may collect information under their own privacy policies. We encourage you to review their policies before providing information or using their services.
A link to a third-party service does not mean that we control or are responsible for that service’s privacy, security, content, or practices.
Children’s privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13 without appropriate authorization. If you believe a child has provided personal information through our website, please contact us so that we can review and, where appropriate, delete it.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, vendors, business practices, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be highlighted through an additional website notice when appropriate.
Contact Hair In Shape Threading Studio with questions about this policy or our privacy practices.